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REPORT ABUSE

ABUSE REPORT SUBMISSION
	You may use this form to file your complaint of abuse with HopOne . HopOne Internet Corp will ensure the issue is dealt with through internal systems between our staff and the subscriber. You may request that we have the subscriber contact you through this form but there is no guarantee that they will do so. They must report back to our staff however.
	IP Address Being Reported: (required - needed to allocate this complaint) dotted quad format only
	URL or other identifier or subject of the complaint: (optional - useful for tracking phishing URLs for example)
	Report Type: Abuse/Hacking (general) Phishing/Fraud/Virus Copyright/DMCA or Trademark Spam / Email / Forum
	Your report/complaint of abuse here: Note: Everything you provide here goes directly to our client. Do not include contact information unless you want us to request that our subscriber contact you directly. There is no guarantee that our subscriber or their customer will contact you even if you ask them to. We may be unable to take any action on complaints that do not contain contain enough information (such as long entries) or those that are unprofessionally worded. characters left


Question: Why do I have to fill out this form? Answer: By filling out this form you are assisting us in allocating this complaint to the right customer more quickly through automated tools. Most of our customers have customers of their own - we give service providers on our network the opportunity to resolve issues themselves before we step in with disconnection, suspension or termination. All of our customers are governed equally and strictly by our Acceptable Use Policy and terms of service regardless of their size or type. Although we have systems in place to detect abuse we still rely heavily on well formulated reports of abuse. All complaints must be written or copy/pasted into the form above. We cannot serve faxes, letters delivered by postal mail or voicemails to our clients in a timely manner and they are therefor discouraged. Question: I am a security professional working with a major provider or security agency, how can I contact you directly? Answer: We want to hear from you to setup a relationship. Please use the form at /secprof.php Government Agencies: Please send to abuselegal@hopone.net or send faxes to 202-318-0530.

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